Strategic transformation programme enabling future expansion and growth
At PPL Partners, we see it as a privilege to engage with businesses on their major transformative journeys. They put their trust in us to unite with them as one team to deliver on the strategic objectives of the business. We like to think we do this really well!
An example of a current engagement we have is working with an international life and investments client. It is a major IT and business transformation programme to effect the setup of a new operation and IT capability to enable the future expansion and growth of the business. Digitisation, efficiency/operating cost optimization and configurability are some of the key technology drivers. The PPL Partners team of consultants are working onsite alongside the client’s transformation team to drive out and lead on requirements and manage solutions delivery to the business.
PPL Partners were engaged on this programme in 2018 and with multiple deliveries planned in 2020. Our team of consultants are providing business analysis and process design services to define business requirements for customer journeys, service model, data and MI, designing target operating model processes. We are also working with IT and external vendors to ensure requirements are well understood throughout delivery. In addition, PPL Partners project managers are working with teams to develop plans, engage and manage delivery from the third party vendors, manage client communications and liaise with internal IT, Finance, R&C and Operations workstreams to ensure IT and Operational readiness.
With the programme on track for the first implementation in 2020, PPL Partners continues throughout to work with the client to ensure quality and capability in service delivery.