In recent years, the Irish insurance and pensions industry has faced numerous challenges. These forces have required significant IT change and business transformation in what was historically a relatively unchanging technology and business landscape.
Insurance CEO’s are having to respond to competitive forces emerging from digitisation and disruptive innovations, cyber-threats, ever increasing regulatory/standards led requirements (including Solvency II, GDPR, IFRS17) and mounting operating costs. As such, customer engagement, enterprise wide digitisation & data security, operational efficiency and agility are priorities on strategic agendas across the industry.
This demands significant change and entirely new business models in some cases.
However to be successful in this, it is not simply a question of implementing new technologies. It is essential to be agile and innovative in effecting changes to customer services and products to match their preferences. And all this whilst continuing to drive down operating costs.
At PPL Partners, our clients have access to a team of change and transformation professionals, each with deep industry expertise and skills across the change and transformation spectrum. Our extensive skills ensure we can lead, shape and deliver strategic programmes. We continue to help our clients innovate and adapt their IT systems, operating models and product offering.